By default, the POS system is not pre-loaded with any carrier data unless requested. That saying, you can enter your carriers available plans under Administration > Accounting > Manage Plans

Fill up the information needed.

• Plan Code – Any code you want to use to take note of your plans.
• Start Date – the date that you created the plan.
• Description – Brief description of the plan for customers benefit.
• Carrier – Select the corresponding carrier for the plan.
• Type – If its new, upgrade or prepaid.
• Plan Range – By default this is set on range 1. This is used for sub-categorizing plans.
• Base Commission Tier –  Commission amount received from carrier.

You need to create one record per plan type. Meaning if you offer a $50 monthly plan and the customer can either do a new activation, a port-in or an upgrade, then you will need to create three $50 monthly plan codes with different plan types on each one.